Whether it's a burst pipe, an overflow, or a flood, water damage gets worse by the hour. Fast, correct action limits the damage and the chance of mould taking hold.
Stop the source and stay safe
Shut off the water at the source or main, and if water is near electrical outlets or the panel, shut off power to the affected area first — or stay clear and call an electrician. Don't enter standing water that could be electrified.
Remove water and dry fast
Get standing water out quickly with pumps, wet-vacs, or mops, then dry aggressively with fans and dehumidifiers and by opening up wet areas. Mould can start within 24 to 48 hours, so speed matters. Remove soaked carpet padding and materials that can't be dried.
Document and call your insurer
Photograph everything before you clean up, for your insurance claim. Call your insurer promptly — many cover sudden water damage. For large losses or sewage backup, a professional restoration company has the equipment to dry the structure properly.